Workspace
The complete customer service management space: a tailored solution for tracking, assigning, and resolving service tickets.
Workspace is ticketing software that simplifies and speeds up the work of internal and external support by speeding up resolution time.
The complete solution to balance different needs and ensure excellent customer service.
- Make the customer experience easier. Customers have a better conversational experience and easier contact with support.
- Organize your team for success. Easy-to-use collaboration tool, automatic assignment and centralization of information.
- Monitor the performance of your business. Activity monitoring, real-time reporting, customizable workflow, and CRM integration.
What are the advantages?
Provide excellent customer service by decreasing costs and time to resolve issues.
- Native integration with vtenext
- Centralizes conversations with customers
- Ticket assignment automatisms
- Activity reporting and monitoring
- Email report scheduling
- Mail converter automatic ticket opening
- The plugin is fully customizable
Do you want to know more?
You can view a brief introductory guide at this link: